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Find Your Workspace Customise Your Services

Terms & Conditions

Sub800 Referral Reward Terms and Conditions

sub800 offers a 5% referral fee on completed private office deals, capped at £10,000, for any direct-to-company introductions (i.e. not through a broker).

1. Eligibility

  • The referral fee is payable for any new private office introduction.
  • An introduction is defined as a written or email introduction to a named contact who is actively seeking office space.
  • The fee applies only where sub800 has not already been in contact with, or aware of, the company or their requirement within the previous six months.

2. Fee Structure

  • A 5% referral fee applies to the initial contract term, up to a maximum of 12 months.
  • The maximum total referral payment is £10,000.

Examples

  1. £10,000 + VAT per month contract for 12 months — Total fee £6,000.
  2. £20,000 + VAT per month contract for 12 months — Total fee £10,000.

Referral fees are calculated on the contract value excluding VAT.

3. Payment Terms

The referral fee will be paid within 60 days of receipt of:

  • A signed contract
  • Deposit payment
  • First month's rent payment

Payments will be made in GBP by bank transfer to the referring individual or company.

4. Deal Timeframe

The deal must be completed within four months of the introduction date.

5. Securing the Referral

Once a viewing is booked by sub800, the referral is secured for the referring individual.

6. Agent or Broker Introductions

If a commercial agent or broker subsequently introduces the same lead and books the initial viewing, the referral fee will be payable to the party that arranged that first viewing.

7. sub800 Discretion

sub800 reserves the right to decline or adjust a referral reward if it is determined that the lead was already known to the business, or to amend or withdraw the referral scheme for new introductions at any time.

Privacy Policy

1. Purpose of this Notice

  • This notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (the GDPR), the Data Protection Act 1998 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK, all known as Data Protection Legislation.

  • Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

2. About us

  • Sub800 Limited (Co. No. 12638256 ), is a lettings company, whose registered office is at Grant House 56-60 St John Street, London EC1M 4HG.

  • For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy notice.

3. How we may collect your personal data

We obtain personal data about you, for example, when:

  • You contact us electronically, by telephone or in person in respect of the services we provide;

  • You engage us to provide services to you, and also during the provision of those services; or

  • From third parties and/or publicly available resources (for example Companies House or the Land Registry).

4. Information we hold about you

The information we hold about you may include the following:

  • Our personal details (such as your name, address, contact details, bank details, employment details) and other information to identify you;

  • Historic details of contacts that we hold in relation to previous instructions and provisions of our services;

  • Details of any services you have received from us;

  • Our correspondence and communications with you;

  • Information about any complaints and enquiries you make to us;

  • Information we receive from other sources, such as publicly available information, information provided by the Land Registry and Companies House; or

  • Any other information that relates to your personal and legal affairs and transactions.

5. How we use your personal data

  • We may process your personal data for purposes necessary for the performance of our contract with you and to comply with our legal obligations.

  • We may process your personal data for the purposes necessary for the performance of our contract with our clients. We may also process personal data where you are related to or connected with one of our clients.

  • We may process your personal data for the purposes of our own legitimate interests, provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes processing for marketing, business development, statistical and management purposes.

  • We may process your personal data for certain additional purposes with your consent, and in these limited circumstances where your consent is required for the processing of your personal data then you have the right to withdraw your consent to processing for such specific purposes.

  • Please note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.
    We may use your personal data in order to:‍‍

  • Carry out our obligations arising from any agreements entered into between you and us (which will most usually be for the provision of our services);

  • Carry out our obligations arising from any agreements entered into between our clients and us (which will most usually be for the provision of our services) where you may be connected with one of our clients (perhaps as a tenant, occupier, employee or supplier or otherwise);

  • Provide you with information related to our services that you request from us or which we feel may interest you, provided you have consented to be contacted for such purposes;

  • Seek your thoughts and opinions on the services we provide; and

  • Notify you about any changes to our services.

  • In some circumstances we may anonymise or pseudonymise the personal data so that it can no longer be associated with you, in which case we may use it without further notice to you.

  • If you refuse to provide us with certain information when requested, we may not be able to supply the services that we may have agreed to supply to you. Alternatively, we may be unable to comply with our legal or regulatory obligations.

  • We may also process your personal data without your knowledge or consent, in accordance with this notice, where we are legally required or permitted to do so.

  • We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.

  • When assessing what retention period is appropriate for your personal data, we take into consideration:

  • The requirements of our business and the services provided;

  • Any statutory or legal obligations;

  • The purposes for which we originally collected the personal data;

  • The lawful grounds on which we based our processing;

  • The types of personal data we have collected;

  • The amount and categories of your personal data; and

  • Whether the purpose of the processing could reasonably be fulfilled by other means.

6. Data Sharing

  • We will share your personal data with third parties where we are required by law, where it is necessary for the provision of services to you, or where we have another legitimate interest in doing so.

  • Which third-party service providers process my personal data? “Third parties” includes third-party service providers. The following activities are carried out by third-party service providers: IT (including land and mobile phone suppliers), professional advisory services, search providers, administration services, banking services, storage/archiving services, marketing services, and outsourcing services.

  • We will ensure that our third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions.

  • What about other third parties? We may share your personal data with other third parties to enable us to provide our services to you more efficiently. We may also need to share your personal data with a regulator or otherwise to comply with the law.

7. Transferring Personal Data Outside The EEA

  • Where it is necessary for your personal data to be forwarded outside the European Economic Area (EEA), we will use appropriate protective measures to protect your personal data.

8. Data Security

  • We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

  • We will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

9. Rights of access, correction, erasure and restriction

  • Your duty to inform us of changes. It is important that the personal data we hold about you is accurate and current. Should your personal information change, please notify us of any changes of which we need to be made aware by contacting us.

  • Your rights in connection with personal data. Under certain circumstances, by law you have the right to:

  • Request access to your personal data. This enables you to receive details of the personal data we hold about you and to check that we are processing it lawfully.

  • Request correction of the personal data that we hold about you.

  • Request that we delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).

  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this basis. You also have the right to object where we are processing your personal information for direct marketing purposes.

  • Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.

  • Request the transfer of your personal data to you or another data controller if the processing is based on consent, carried out by automated means and this is technically feasible.

  • If you want to exercise any of the above rights, please email Ben Grant with a request to do so.

  • You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

  • We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

10. Right to withdraw consent

  • In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us), you have the right to withdraw your consent for that specific processing at any time.

  • Once we have received notification that you have withdrawn your consent, we will no longer process your personal information (personal data) for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

11. Changes to this notice

  • We will inform you of any changes we may make to our privacy notice in the future.

12. Contacts

  • If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email or telephone Ben Grant or Russell Abrahams, contact details on website.

  • You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s contact details are as follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, telephone: 0303-123 1113 (local rate) or 01625-545745; https://ico.org.uk/concerns

Compliance

Sub800 Limited (Co. No. 12638256 ), is a limited company, whose registered office is at Grant House 56-60 St John Street, London EC1M 4HG.. A list of the directors of Sub800 Limited is open to inspection at our registered office and available on the companies house website.

The material on this website is for general information purposes only and does not constitute legal or any other type of professional advice. Sub800 Limited does not accept and, to the extent permitted by law, excludes, liability to any person for any loss which may arise from relying upon or otherwise using the information contained on this site or available from it.

Sub800 Limited is not responsible for the content of any website which is linked to or from this site. All electronic links to this site require the consent of Sub800 Limited.

Except where otherwise specified, the copyright in all materials on this website or available from it is owned by or licensed to Sub800 Limited. You may download, print and temporarily store for your own personal use the pages which appear on this website and publications downloadable from it. You must not make any commercial use of the pages. You may not otherwise use, copy, alter, re-transmit or permanently store any pages without the prior written consent of Sub800 Limited.

Broker Terms and Conditions London

Date added: 19-03-2026

1. Earning Commission

  • If a broker (Broker) introduces a tenant to sub800 and they sign either or both of the conracts below, you will receive Commission for the referral of any or all of the following that are relevant:
    • a sub800 Services Contract (for sub800’s Workspace Services as defined in the Services Contract from time to time); and/or
    • a Landlord Lease Contract (for renting the workspace).
  • Commission shall be:
    • based upon the first year’s annual list price (totaling where relevant the rent, service charge, business rates, utility costs, insurance and sub800’s Workspace Services) exclusive of VAT; and
    • calculated at at a standard rate of 10% unless a sub800 promotion is in place in which instance the percentage will be reduced proportionately with that promotion.
  • Sub800 shall promptly notify the Broker in writing as soon as practicable after entering into a sub800 Services Contract.
  • The Broker shall invoice sub800 for the Commission payable in accordance with these terms and conditions only, together with any applicable VAT. The due date for payment by sub800 of such Commission shall be no less than 30 calendar days from date of receipt of a valid invoice accepted by sub800 (and in the instance of any revisions required by sub800 the revised invoice shall become payable 30 calendar days from the date of the agreed invoice).
  • sub800 shall be under no obligation to pay the Commission to the Broker if the tenant:
    • fails to move into the relevant workspace; and/or
    • delays or fails to pay the fees under its sub800 Services Contract and/or Landlord Lease Contract;and/or
    • breaches any of the terms in the sub800 Services Contract and/or Landlord Lease Contract.
  • If a sub800 Landlord Lease Contract includes a tenant break clause within the first year of its term sub800 shall have the right to pay the Broker in instalments, where:
    • the first payment shall be payable as set out above (where the Broker shall invoice sub800 for the Commission payable in accordance with these terms and conditions only, together with any applicable VAT. The due date for payment by sub800 of such Commission shall be no less than 30 calendar days from date of receipt of a valid invoice accepted by sub800 (and in the instance of any revisions required by sub800 the revised invoice shall become payable 30 calendar days from the date of the agreed invoice) and cover the Commission properly owed up to the relevant break date (with any necessary adjustments made to the rent reserved as necessary; and
    • the second payment shall be for the remainder of the Commission properly owed to the Broker by sub800 and payable at the end fo the first year where the tenant does not choose to terminate the Landlord Lease Contract by using the break clause.
  • If a Landlord Lease Contract is renewed then sub800 will make arrangements with the Broker on a case by case basis to incentivise the Broker to coordinate with sub800 on that renewal but sub800 shall not be bound to replicate these terms or conditions on renewal, but shall act fairly in any case.

2. Making a Referral to sub800

  • The Broker is required to provide details of the referral tenant to sub800 via telephone (0207 052 3025) or email (enquiries@sub800.com) .
  • Should sub800 wish to pursue the referral it will work to arrange viewings of the relevant workspace.
  • A referral is only deemed successful when:
    • in the case of a referred Landlord Lease Contract and a sub800 Services Contract together, the tenant attends the viewing arranged by sub800, and on confirmation of this attendance by sub800 in writing to the Broker; or
    • in the case of a sub800 Services Contract only, the tenant signs that contract and this is confirmed by sub800 in writing to the Broker.

    • 3. Overturning Process

  • sub800 work on a building-by-building basis only and in making a referral the Broker acknowledged and accepts this.
  • In the instance that a second broker refers a tenant after a Broker (being a broker already bound by these terms) makes a referral of the same tenant viewing the same workspace with the second broker after the Broker, then sub800 agrees that:
    • the viewing will be declined for the second broker for a period of 3 calendar months from the date that a successful referral was notified to the Broker; save that
    • sub800 will accept letters from the tenant to overturn that position and to consider the second broker to be the only Broker, pursuant to tenant express instructions.
  • Commission will only be payable to a Broker that, pursuant to these terms, is mandated by the tenant to be its referring broker, and who successfully makes a referral pursuant to paragraph 2 above.

    • 4. Early Termination

  • If the Landlord Lease Contract and/or the sub800 Services Contract (as the case may be) is brought to an early within the first year for any reason whatsoever the Broker shall return to sub800 the proportionate part of the Commission calculated on a pro rata basis of how much of that year the contract was in effect.
  • The Broker must pay this proportionate amount to sub800 no more than 30 calendar days from the relevant termination date (as notified to the Broker by sub800).

    • 5. Terms Eligibility

  • By making referrals for a sub800 Services Contract and/or a Landlord Lease Contract the Broker acknowledges and agrees without reservation to these terms (including any updates made to them by sub800 from time to time, where any change that might reasonably affect the Commission available to a Broker related to a referral which has already been communicated to sub800 shall communicated to the Broker).

    • 6. sub800 Broker relationship and non-circumvention

  • A Broker is not at any time authorised or required to:
    • make decisions, sign contracts or agree to anything in sub800’s name;
    • use sub800’s name, logo or trademarks on any marketing materials without the prior written consent of sub800; and/or
    • without sub800’s prior written consent, advertise workspaces from any sub800 website or portal.
  • Where the Broker makes a referral of a Landlord Lease Contract then it shall not after the date of any such referral deemed successful pursuant to paragraph 3 above negotiate, contract, or facilitate entry into a Landlord Lease Contract in respect of the relevant workspace or building in which it is situated (or any other premises under that same Landlord’s control) without the contemporaneous execution of a sub800 Workspace Agreement.
  • Should the broker proceed in breach of its the terms of this paragraph 6 the Broker agrees to pay sub800 a sum equivalent to 20% of the first year’s annual rent immediately upon execution of the successive lease. This condition shall apply for 24 months from the date of the relevant first successful referral.


Agent Terms and Conditions London 
Date added: 17/12/2024

1. Marketing Workspaces

  • If you're listing a workspace (the "Property") with us for management services, you confirm that you’ve got permission from your client (the "Landlord") to market it. You also guarantee that anything you upload (the "Content") follows copyright rules. If there's an issue, you take responsibility and will cover any losses we face because of it

2. Viewing with sub800

  • When accepting a viewing with sub800 you are agreeing to (and will ensure the Landlord also agrees) not to deal with any potential tenants ("Prospects") we’ve introduced directly or indirectly—this includes through brokers or other third parties. If a Prospect or their representative contacts you directly, you must turn them away and let us know immediately.

  • If the Landlord, you, or anyone connected to you helps a Prospect rent the Property without using our services, you’ll owe us a fee of 10% of the annual rent for that Property.

3. Terms Eligibility

  • These terms apply any time you accept a sub800 viewing after the date the Terms and Conditions were published.

4. Changes to these Terms

  • We may update these terms from time to time and will publish any changes on our website.

Speak To Our Team

sub800 would be delighted to hear from you. Our team are available to answer questions about our workspaces, book in a viewing, delve into the details about our Workspace Services or any other queries you may have…